Customer Testimonials
I don’t enjoy buying a car but this time it was a good experience- Thanks mostly to Charles. His skills as a salesman are perfect. He makes great eye contact, is conscientious and you know almost immediately that he truly loves the Mercedes brand. His passion and knowledge of the brand helped me make my decision. Thank you for everything - to everyone I met at your dealership - and to Charles of course.
Charles could not have been better! He listened to everything and responded with informative comments
I recently purchased a new 2025 E53 AMG with Eric’s help He’s very knowledgeable & helpful in every way I was changing from a crossover to a car & looked at several different models Eric was able to answer all of my questions & help me to make an informed decision that was best for me This is actually the 3rd vehicle I’ve bought at Gainesville Mercedes with Eric I would recommend him to work with when buying a new or used car
Eric helped us every step of the way!! Very respectful and responsive. We couldn’t be happier with the experience of our purchase and the help we received from Eric!! Thank you Eric and team
Thanks to Angela, my MB dreams came true! I initially started my car search wanting a used vehicle, but Angela was able to get me into a brand new one. She was patient, kind, and so genuine throughout the process. I’m grateful for her hard work and dedication towards making my first Mercedes purchase one to remember.
From the moment I stepped into Mercedes-Benz of Gainesville, Charles Beyer made my car buying experience nothing short of remarkable. His professionalism and dedication were evident throughout the entire process. Charles not only listened attentively to my preferences and needs but also took the time to offer tailored suggestions that matched my lifestyle and budget, showing a deep respect for my decisions without ever being pushy. Charles’ extensive knowledge of the Mercedes lineup was impressive. He walked me through the features of several models, focusing on those that mattered most to me, demonstrating an incredible attention to detail. His ability ...
We had an amazing experience with Angela! She was so professional and made our experience so pleasant and so easy! She has such a fantastic personality and a great sense of humor! Thank you Angela! Outstanding service!
Stress free experience, super responsive sales, exceeded expectations! Best experience, and honestly my sales guy was fun, helpful, and I felt like he guided me thru the entire process, I knew what to expect when!
Sheldon Campbell was my salesman. He did an amazing job of having everything I needed together. He had the car ready to test drive for me when I got there. He had extensive knowledge of the vehicle and its options. He put together a great deal for my trade and the price of the vehicle that I purchased extremely fast. He made my experience great I will definitely recommend my friends and family to the dealership and Sheldon.
Bought my second AMG from Sheldon today. Great deal, worked with me for months, to his credit. Great staff, great ownership, great cars. Won't go anywhere else.
He is considerate and everything that I wanted in a vehicle he found for the second time. Thanks Sheldon.
Charles is very knowledgeable about vehicles in general, in addition to the newest and latest options available. I thoroughly enjoy the videos he makes of some of the vehicles available at the dealership! I have requested that he keep me posted on any vehicle that might meets my needs! Thank you! Charles
I recently worked with Charles Bayer, and I couldn't be happier with the experience! Charles went above and beyond to ensure the entire process was seamless and enjoyable. His knowledge about the vehicles, attention to detail, and genuine commitment to customer satisfaction were truly impressive. He took the time to understand my needs, answer all my questions, and guide me towards the perfect car. What stood out the most was Charles's friendly and professional demeanor—he made me feel valued as a customer every step of the way. I never felt pressured, and he made sure I was ...
Great customer service. If you are looking for a Mercedes, see Charles! He made the car buying experience effortless! 10/10
Very professional! Appreciate the professionalism of all employees. Charles was exceptional at his job and knew all the answers to my questions.
Charles was very knowledgeable, passionate, and a true joy to interact with. I will always recommend him to anyone looking for a Mercedes.
Charles, my sales advisor, is so knowledgeable and professional. He makes every effort to help with any questions, I always feel comfortable working with him. Go see Charles!
Was not expecting much , just coming in with intentions to look around and see what Mercedes has to offer, but Charles really wowed me with his attention and trying to get a car that fit my needs with the features I found important. Really could not recommend him enough and hope he sees this!
Eric stepped into the mix after the internet rep passed it on and he stayed on top of this transaction from Day One. I could not have been more satisfied with another Sales person assisting me as he was seemingly always available including ‘after work hours’ when he answered my concerned texts. Without Eric & input from Tyler, this deal doesn’t get done.
Angie Is a special lady that is an asset to any department or business. She’s patient, kind and handles her customer with a professional attitude at the same time making them feel very special. Kudos to Angie!
Thank you Ken for another successful vehicle purchase. I appreciate your warmth, knowledge and exemplary customer service skills that continue long after the sale. Your expertise has been valuable as we navigated my purchases from the beginning of my career through my retirement. Relationships matter. Love that I purchased my lease.
Eric Corley is an excellent associate who always had my best interest in mind from start to finish. Going the extra mile doesn’t even begin to describe the quality of service and communication he offered me. Eric listens with honesty and integrity. He had earned my trust for years to come. Mike Pottiger is so an excellent service manager who I trust completely to do everything he can to ensure the work is done correctly whenever I need service or repairs. I appreciate everything both Mike and Eric assisted with throughout the entire buying process.
Omg ! Ken, Sheldon,Gary , Tom what an amazing team !!!! Loving my car ! Amazing service Happy very happy….
Best sales & service experience ever. Eric worked with us to SOLVE our needs rather than focused on just selling us a car. We are thrilled with the purchase and the experience with all the staff we met. Best in class.
5 stars out of 5 for Angie Monroe. Very helpful during the negotiation and buying process.
Professional. They ad a wide range of cars and very knowledgeable. They worked with our needs very well.
I met Angie while negotiating my new lease. She is truly amazing. Not only is she a delight to work with, but she covered all the bases needed to lease my new car. As others have stated, she is kind and extremely patient with you. I couldn't think of a better person to work with.
I enjoy every encounter with Angela. She is very knowledgeable and professional. I purchased a C class from her about 11 years ago. I was impressed with her hard work and dedication, and I returned October 2024 and made another purchase.
Ms. Amazing Angie helped me get my car quick and easy! I am so happy with my new car, she definitely did her part in ensuring I got what I wanted. Thank you Ms. Monroe!
I bought my car long distance from Kentucky based on Angela’s hard work and effort to answer every question and requests for pictures
Angela helped me today. She is a kind and patient person. She helped me and my son look for a vehicle and took her time helping us. We appreciate your help and patience as this is a stressful process for me.
Alexis Evanich 62 reviews just now New There are no words to describe how shocked I am with the behavior of this dealerships sales team. I am in the market for a very specific used G Wagon AMG 63. They are my local dealer and did not have what I was looking for. I phoned today and asked if I could test drive a G wagon before I made my purchase. I was completely upfront I would not be purchasing from them BUT they will be my dealer for service. The gentlemen made me an appointment. I drove 45 minutes to the dealer. ...
Eric Corley is the best! He is by far the best car salesman that I have ever worked with. He is genuine and honest. It is just not a sale for him, he makes it personal. He worked to get me the best possible deal for the the car that I desired. I definitely recommend Eric to anyone!
This being my very first car buying experience, it was a breeze. Sheldon and the entire staff that I encountered were excellent. The customer service was the best I have experienced in any arena. Everyone was very kind and helpful. Sheldon was over the top. He went above my expectations. I could not have asked for a better experience. This will not be my last purchase from Mercedes Benz of Gainesville.
Eric was awesome. Very helpful with the tutorial and explaining all the electronics on our new car. Would definitely recommend him to anyone purchasing a car through Mercedes Benz of Gainesville.
As I was ending my current MB GLE53 lease, I planned to purchase the vehicle. However, I received a letter from Tyler Mayberry, and it seemed like something I should look at for stepping out of this lease and into a new GLE53. Angela Monroe, Tyler Mayberry, and Julio Perez have been exceptional to work with for the purchase of my MB. In fact, for the first time in my 45 years of buying cars, I returned to MBoG, and the same team, for a second vehicle. I made the purchase long-distance and they delivered the vehicle without any issues within 72 ...
Eric is a true professional. From the first time my wife and I met him, to after the sale, we have enjoyed our experience with Eric. He is a true asset to Mercedes Benz. Simply the Best of the Best.
Ken provided excellent service found the car I wanted and delivered in record time . Love my Mercedes and Ken Davis
I traded in a car on a new car I was told it had all the options available. It did not they let me order a new car with all the options at MFSR, After I took a big loss on the first car they said was loaded. Then forced me to buy another used car to drive until the new one was delivered. They said it was the only way to save on the sales tax and keep the warranty. They charged me for extended warranty on the used car non refundable more sales tax nonrefundable dealer fees nonrefundable. ...
Ken has always been respectful and locates the vehicles we need. I've know Ken for 25 plus years.Great public relations person!
Ken Davis is why my husband and I have been with Mercedes for 15 years.
Tiana Cook 46 points a day ago I would like to say Eric Corley helped me and my husband from start to finish with our new 2025 Mercedes Bens. He’s probably one of the BEST that I have meet who gets things done on a timely pace with everything else he has going on along with his expertise, and knowledge on helping his clients to their dream car. Not to mention with his professionalism and welcoming to this company. You all have picked the right one
Eric was very helpful from start to finish with helping us out with our New 2025 Benz. I would like to say Eric is very knowledgeable, helpful and most importantly very professional in what he does with your company. He’s mannerisms is the KEY of return customers, and I’m definitely one of them. He had so much patience helping me out with different vehicles to my decision and like. Mercedes Benz you all have the right one on your TEAM!!! Thanks again, Eric Sincerely, Cook Family 😊
I drove an hour and a half to the Mercedes dealership in Gainesville although I purchased my Mercedes recently at Wesley Chapel. I was so unimpressed with Wesley Chapel and I was advised to take my business and service needs to Gainesville. I’m so glad I did Because nobody could help me fix my Apple airplay feature in my car. I had called Mercedes.me and the Wesley Chapel dealership service department and nobody could help me. When I arrived at Gainesville, I was greeted by an attendant and was quickly introduced to my service representative. The service representative ...
Charlie Macera is the best sales advisor! He has an extremely high level of knowledge and technical expertise that we couldn’t find in Wesley Chapel , where our technical issue couldn’t be resolved. Charlie’s level of expertise definitely deserves recognition and a raise. Thank you Charlie, for resolving our new car issue!
I have been a customer for 25 years. This dealership has been wonderful in so many ways. Ken is an excellent and very knowledgeable salesman. His approach is thoughtful and thorough making sure your purchase is right for you! I can’t say enough about your service department. Over the years I worked with Ed Garlin, Dylan Hasty and now Becky Miennes. They always make sure you are satisfied! Thank you Ken and Becky for all your help! Kind regards, Beatrice M.Solis
I wish to place on record my greatest appreciation for the excellent services and advice provided by Ken Davis over the past more than 30 years of buying Mercedes-Benz buying experience at MB of Gainesville. Over the years, I have been so happy and impressed with his sincere, pleasant, and professional advice and help that we have developed a bond of true friendship. I recommend Ken to anyone looking for such an experience. I wish Ken many more years of friendly service and advice to clients.
Incompetent and unresponsive is how I'd describe MB of Gainesville. On 10/31/24 I brought my car in to have the oil changed and about an hour later, when I was driving, the check engine light suddenly came on, the stop/start function no longer worked (not even the green light was on) and other engine functioned stopped working. I immediately called Zo Strickland, the service advisor, to tell him what happeded and he said he would get a loaner ready. It's been 2 days, I've made 4 calls, and sent 2 texts, but still haven't heard back. Incredibly, this hasn'...
I called Eric as soon as the dealership opened and he picked up right away, eager to help. I asked about the availability of a preowned vehicle and while his system showed it was available he wanted to make sure by checking the lot. He called me back in 7 minutes to confirm the vehicle was still available. I made the 2 hour drive and when I got there the vehicle was detailed and ready for me to inspect/test drive. The rest of the process was very smooth and Eric made me feel comfortable the entire time. He was able to ...
Sheldon is the best! He was able to find the exact car we were looking for within a few days and the transaction went fast as they were very upfront in pricing and worked hard to make us happy and keep us informed. We had a very pleasant experience. We would recommend him to all our friends. Hope our future car service appointments are just as pleasant.
This was my first vehicle purchase in almost 20 years. I was anxious and overwhelmed with my car search before coming to Ken. He made the process so easy for me. His professionalism, enthusiasm, and exemplary customer service made this one of the best car buying experiences I've ever had.
Tried to make a deal on a used E350, the trade-in offer was a total joke. I researched my current trade on KBB and the average value was $11500. The dealer offered $8000. The documentation fees and electronic license fees are outlandish. Stay fat away from these people.
I have purchased four vehicles from Ken and will continue to use him as my "go To' guy for my automotive needs. Top shelf customer service. Professional and always a pleasure to work with.
Eric is first class and treats his customers this way as well. He is extremely professional, dedicated to making sure his customers are satisfied and he will honor his word and the word of the dealership.
Always displays the highest level of professionalism and courtesy. Such a pleasure to work with!
I’ve known Ken for over 15 years, he has gone above and beyond in helping us secure our cars. I consider Ken a friend he guides me and I never afraid to say it how it is. I truly enjoy working with him and the dealership 5 stars all around!
I've never had soo much fun spending money! Seamless process, with great people! From beginning to end, Mr Eric Corley was not only professional and accommodating, but personable. He has a welcoming personality and a great sense of humor. This is my 2nd MB, and I highly recommend you see Mr Eric for your purchase. 💖
Ken is excellent & concern for my business is great. I send more customers to him
This was a return visit and we could not be more pleased with Eric Corley’s service. We would highly recommend. Thank you for a pleasant time buying our new car!!
We have been working with Ken Davis for more than 20 years! He has always selected the perfect Mercedes model for us and guided us thru the leasing process. In between leases, he has been an invaluable source of information and assistance when needed. Thank You, Ken!
Above and beyond the call of Duty.I have purchased 3 new cars from him . Everything done on phone and online. He is the best! Very easy and professional experience. .
Eric Corley is excellent. He’s very responsive, prepared, and makes the purchasing process simple! Fantastic job!
The first time ever, that I enjoyed a car purchase, and Mr. Corley's efforts were superlative! Absolutely the most professional and helpful salesperson I've ever encountered, and I'm an old guy!
Mercedes-Benz of Gainesville needs a new mechanic. I was traveling from SC to Tampa and heard a vibration noise repeatedly. I diverted to MB Gainesville to make sure it wasn't a tire that might blow while traveling on the highway. The assistant service manager Rebecca "Becky" was very nice and understanding. The mechanic misdiagnosed my issue by saying that it was not only the clutch torch but also, I needed a new transmission because my car shook violently (which it did not). He gave me an ultimatum of a new transmission for over $12,000 or trade my car ...
My recent purchase with Sheldon and the entire team at Mercedes-Benz of Gainesville was an exceptionally pleasant experience. They truly went above and beyond to ensure everything went smoothly. Sheldon’s professionalism, knowledge, trustworthiness, and courteous handling of the process made it easy and satisfactory from start to finish. I highly recommend Sheldon and the Mercedes-Benz of Gainesville team for the best sales experience ever.
Mercedes-Benz of Gainesville is definitely where to buy your next dream car. They are extremely professional and down to earth. You will love the experience. I have purchased several Mercedes-Benz from them and will continue as a very satisfied customer. Thank you Jeff Wolfson and Curt Curtis for all you do to make shopping a pleasure.
Eric is definitely an asset to Mercedes-Benz of Gainesville. This is my second purchase from him. He makes buying an auto so much easier than my past experiences. When my birthday rolled around he called and sang the Happy Birthday anthem, and has every year after that. I might just purchase an auto from him just to hear his singing voice. He guides me from beginning to end and has become a family friend! He is the greatest!!!!
Eric was wonderful. He made car buying very smooth. If I could give him 10 I would. He was courteous and even anticipated questions before we had a chance to ask them. I would highly recommend him. Even after closing the deal and receiving the car he continued to be helpful and provide guidance for the new car. Eric is one in a million!
My family and I have bought several cars from MBofG over the years. Ken is truly the best. He can't be called a salesmen - he is a friend and advisor. When I decided to get a new car, one of my daughters suggested a Lincoln Navigator. "No way! I wouldn't even think of buying a car from anyone but Ken!" He's that good. The entire day at the dealership was pleasant and fun. From the manager, to the finance guy, to the retail department. Professional, yet personable folks. An exceptional business that matches the ...
Sheldon was very calm he wasn’t pushy like most salesmen. He’s very knowledgeable
From the moment I stepped into Mercedes of Gainesville, Eric made my car-buying experience nothing short of exceptional. It's rare to find a salesperson who embodies honesty and transparency the way Eric does. He wasn't just a salesperson; he was a true advisor throughout the entire process. What sets Eric apart is his commitment to transparency. He navigated me through the details of the transaction with utmost integrity, presenting not just the good, but also the bad and ugly aspects of the buying process. His candidness in every aspect, from pricing to the features of different models, allowed ...
I recently purchased a used vehicle from this location and ran into an issue. Tom Scribner stepped in immediately and went over and beyond to rectify the situation. I can't thank him and everyone else enough and will definitely be a returning customer.
helpful and attentive people who are willing to listen and respond to questions immediately.Love the experience.
This dealership Management and Ken Davis made our trade in a great experience. The whole team was a pleasure to work with. I never felt any pressure, and felt they just wanted to make a fair deal and make their customer happy.
Eric Corley deserves nothing less than a 5-star review! My experience with him while building our 2024 Mercedes G63 was truly exceptional. Eric's communication and dedication to making the process easy were outstanding. The best part? He delivered the car to our driveway, and the entire process took only 90 seconds! It doesn't get any better than this. Thank you, Eric!
Eric Corley was very knowledgeable and very easy to speak with and get in contact with. The process of getting a perfect Mercedes Benz is with him and I highly recommend him. Will definitely buy another one from him.
They are liars!! And doesn't give u call back when u call to find out about a vehicle
Sheldon’s the man with a plan. Very professional, salesman would highly recommend him to anyone!
Have been to many different dealers in the past few years and have NEVER had an experience that was this above and beyond anywhere in Florida. Tom knows his products, get all information you could ever desire, and makes the buying experience truly FUN and enjoyable.
I enjoyed purchasing my car with the help of Tom and Sheldon. I had an appointment and was well taken care of. Thank You Tom and the team at MB of Gainesville!
Poor customer service. Recklessness doing their due diligence in service. Lack of responsible for there actions. I was told I needed a new engine car wasn't brought in due to AAA JUMPING THE CAR THEN IT Wouldn't accept the key phob. a new batter in the car and phob nothing. .Wasn't there a hour. I get a call saying engine seized .They tried to turn the engine right and left I was told by the man I left it with took my keys. .not supposed to turn it left... $13500 they said for a new engine. Could not ...
Tom Scribner is THEE person to work with!! He went above and beyond to help turn our disaster of road trip, into a dream come true. We arrived to the dealership after our vehicle had broken down desperate for a nice, working vehicle. After numerous test drives, issues with financing due to my trade’s negative equity, and over 8 hours of no eating - he made it happen. Not only that, I had to leave my broken down vehicle overnight to head back home (over 2 hours away) and he worked with the towing company the very next day to make ...
metris came in with the wrong equipment but Curt and Alex were super accommodating! Bought 2 new vehicles from them and will be buying a new suv when I retire in two years! They are THE BEST!!!
Eric helped us from start to finish and I could not have asked for a better experience. I typically dread the car buying experience, but I truly felt as though Eric was a family member guiding me through this process. He advocated for me and made me feel comfortable. I feel great knowing I received a good deal but I feel even better knowing this dealership has the best intentions looking out for their buyers. Thanks again, Eric and everyone at Mercedes!
We have repeatedly chosen this dealership for our vehicle purchases, and each time, the experience surpasses the last. Immense thanks to Curt and the entire team for transforming each visit into a truly extraordinary experience. We eagerly anticipate our continued partnership and the exciting journey that lies ahead with you.
This dealership takes their relationships with their customers to a whole new level. Excellent service and a feeling of family when you walk through the doors. Hard-working sales leaders who actually listen to your wants and needs and deliver every time.
Stumbled upon the car online and was met with a lightning-fast response. The entire process was incredibly seamless. I picked up the new car over the weekend and I’m absolutely thrilled with it.
I bought my ML 2:50 from them about eight years ago, they do all the service and after 106,000 miles. It is still like new. Great service department.
BUYERS BEWARE of these crooks!!!! Tyler Mayberry sales manger and his team went back on their word, sold us a car and gave us a contract saying they would buy it back and when the time came tried to swindle us into another deal giving us negative equity in the original deal, but we have it all in writing and recorded voice calls, we have handed it to our corporate attorney and will go after them, don’t fall into their trap!!!!
Excellent in every aspect great customer service always goes beyond and above to help satisfy the customer
Matt was available and helped me. He was fantastic. Great experience. Love the vehicle. Worth the trip to go explore.
Everyone was kind and pleasant and made the buying experience awesome! Friendly and knowledgeable well be back for our next car purchase.
Fantastic Dealership! Great experience, no hard sell, well informed, helpful, and detailed. Everyone was professional and nice. Special thank you to the salesman Tom Schribner, he made the process of purchasing a car painless.
Stay away. Sold me a 2021 MB GLC AMG 63 car that was supposed to be a CPO car. A few miles away check engine light goes off and another MB dealer diagnosed over 70 engine fault codes. After nearly a month the other dealer fixed them all. Then the car throws up a "Time for B service" a couple thousand miles after purchase. A CPO car is supposed to be problem free due to many item checks and fully serviced. They obviously did neither. Additionally the car we traded in was worth nearly $20K more so we were getting a ...
Purchasing through Mercedes with the help of Eric was the best experience I’ve ever had purchasing a vehicle. It was fast and efficient and Eric, the sales manager, was such a gentleman . Highly recommend !
Tom is the BEST! What an easy transaction! He’s knowledgeable, friendly and professional. Loved working with him
Charlie is the absolute BEST!!! Super kind, thoughtful and true to his word! I have never met anyone like him while purchasing a vehicle! Absolutely precious and I HIGHLY recommend him!
This man is the best seller ever. The moment you tell him what you’re looking for, he will get you the perfect car for a reasonable price. I definitely recommend him to you.
Everyone was courteous and very helpful and they made everything easily and accessible.I was comfortable and completely satisfied.
As you can see on all his reviews, Tom is one heck of a salesman and great people person. His knowledge, professionalism, experience goes beyond words that I can express. He's a family man who knows how to handle all situations. I had a great experience, thank you!
