From the moment my husband and I walked in the dealership at the Mercedes-Benz in Gainesville and met Ken Davis, our whole outlook on car shopping changed. We felt like we had met a “friend” who understood our wants and needs. The whole process was unbelievably easy and everyone involved so nice and friendly.
The experience I received was very professional, informative and courteous. The people were very knowledgeable with the subject matter, and they explained things very thorough.
Warm welcome, friendly, helpful with selection of vehicle. Nice test drive and explanation of control devices inside the vehicle. Extended invitation to call at any time for questions or service.
The staff at Mercedes Benz of Gainesville is one of the most professional and courteous groups of people I've ever met. I cannot stress how awesome my experience was working with them. Do yourself a favor and give them the opportunity to prove why you should do business with them. I would strongly recommend them to my friends and family.
Went in for a minor service and car wash and walked out with my problem dealt with and a new car. Very professional staff from sales to service.
I give everyone an excellent rating. I don't need 25 words to make this clear, everyone I've dealt with in past and now I have no complaints. I've been a customer since it was Kraft and many of those I work with came from Kraft, that was in the 80s. As far as what I will do after my warranty is up, don't know.
Service GREAT I just didn't like that the guy who helped had tobacco in his mouth. I personally didn't think it was professional.
It was my first visit to get service on my Mercedes E350. My service advisor Dillon O'Brien made everything so easy.He explained what needed to be done, and gave me an estimate. After the work was completed, the car was washed and it looked great. Dillon told me, if I ever have any questions about the technology in the car any other questions about it, to call him and he would get the answers for me. I thought that was great. I will definitely return when my next service is due
Mercedes Benz of Gainesville consistently provides top notch service in a timely manner. I have never been disappointed by the quality of the services they provide.
Our business has a fleet of Mercedes Sprinter vans, which are maintained by Mercedes of Gainesville. The team at Mercedes helps us maintain and keep our vehicles on the road. Our service advisor, Mike Potteiger, assists with getting us appointments quickly and they even pick-up/drop-off the vehicles before and after appointments. Beyond that, Mike has been a pleasure to work with. Because of our great experience with our company vehicles, many of our employees have even purchased Mercedes vehicles for our personal cars (Thanks Matthew Sloan)!