excellente! a pure joy to work with! third time buying a benz from this dealership!
Very warm and inviting atmosphere. , Very professional and friendly staff who went above and beyond to meet the need of my requests.
Long wait for new car to arrive, but once in, Julian made the sales experience easy and fun. Very knowledgable about car features as well. Good guy to work with.
Tom Scribner was a exceptional salesmen. He made car buying a dream. It was the most pleasurable buying experience we have ever experienced!!! Thank you again Tom.
Great shopping experience! All great people at this dealership! Sheldon was awesome to work with and made things fun and stress-free. Highly recommend MB of Gainesville!
I don't even know where to begin. My experience with Mercedes-Benz of Gainesville was nothing short of amazing to say the least. Sheldon was a phenomenal salesman who went above and beyond to assist me with my transaction. The pressure was low and Sheldon Campbell was very personable. I would 10 of 10 recommend Mercedes-Benz of Gainesville and Sheldon.
Tom was a phenomenal salesman, he went above and beyond to meet my standards. He even offered to deliver the car. Thank you Tom, I’m loving the vehicle.
I purchased a new Mercedes from Mercedes of Gainesville from Atlanta. Everyone was done virtually and it was an easy and seamless process. Everyone I dealt with was knowledgeable, friendly and went out of their way to make the process easy. One of the best car buying experiences I have ever had.
Thanks Julian, I was a rough road but you made it happen for me, I love my car. You are the best and you’ve won a customer forever! Keep up the good work man Alex Clark
Great low pressure dealer. They let the quality of the product speak. I completed my transaction in less than 2 hrs Tom had me on the road..
We had an excellent experience working with Angela Monroe when purchasing our new car. She was very professional and courteous, and provided us with excellent customer service. Angela was very knowledgeable about the product and all of the technology. Matt Testa, the sales manager, was also excellent to work with; he was very knowledgeable, friendly, and honest. Great team at Mercedes Benz of Gainesville!
Elite service! Aarika, Dillon, Matt and Tyler were all amazing! Took care of me during my whole buying process! 10 out of 10 on guest experience!
My wife and I have dealt with several dealerships lately on our search for her car, this dealership has been the easiest to deal with and we had the most polite knowledgeable salesman Charlie macera. If you’re in the market for a vehicle I highly recommend going to see Charlie!
Julian was the only person at the dealership that offered to help me. He patiently helped me understand the difference in the vehicles. Was knowledgeable with all the features in the cars and has helped me after the sale, quickly responding to my text. Good buying experience.
This was super great Julian was amazing very simple car buying experience I would 100% recommend
Truly enjoyed my experience at Mercedes Benz of Gainesville. Julian was very knowledgeable and easy to work with! The entire staff was friendly and made me feel so comfortable during the entire process. Highly recommend Julian and this dealership.
I spoke with Mrs. Davis on the phone and expressed interest in buying a new E class. Mrs. Davis came in early as my schedule was hectic and that was the only time I was able to come in. She kept me informed and was extremely courteous every step of the way. I will definitely be back again.
Julian was incredibly knowledgeable of Mercedes’ Benz vehicles. We were extremely pleased with his customer service. Overall, We had a great experience and highly recommend Julian!
Very welcoming and helpful. It was the best dealership ever! The workers are extremely helpful and caring
Very knowledgeable and very humble, I learned a lot that I didn't notice, I thank you so much, we made the deal!!!You will always be my friend, keep in touch☺️☺️
The dealership was very welcoming and helpful! Everyone was very friendly and professional. We were very pleased!
Our experience with Tom was wonderful. He greeted us with friendliness which lasted throughout our purchase experience. Tom provided exceptional customer service and his vehicle knowledge was excellent. We live in close vicinity to other Mercedes-Benz dealerships, but Tom made the drive worthwhile. We've shared our experience with other relatives, friends, and colleagues. Because of Tom Scribner, you have lifelong customers.
This is my first time dealing with Mercedes of Gainesville, but it was a pleasant experience.
Great dealership, great prices and customer service. Got the car I wanted, hassle and worry free.
The dealership is obviously a busy one, but Julian was very responsive all the way from the first inquiry up until the after sale check-in. The whole teammreally went above and beyond to make sure I could take my new SUV home that day since we came from a few hours away to get it.
Could not have had a better experience. Curt was very helpful, answering questions and giving lots of information without putting any pressure on me. He had the car cleaned and ready for me very quickly after I decided to buy, and has been in contact with me since, to make sure all was well.. Highly recommend.
Aarika was amazing, she went above and beyond to ensure i was taken care of!
Fantastic experience Sheldon was there for me every minute of the way. Grateful for his knowledge of the product.
I highly recommend Julian Roig! He was phenomenal, answered all my questions, was very patient, knew what’s he talking about and explained all the features of the car I was purchasing with so much patience! He is very experienced & professional!
My experience with Aarika Davis and MB of Gainesville was quite exceptional. Aarika was an absolute pleasure to deal. From customer service, to pricing and product I couldn't be any happier!
These people are very professional. I had a great experience with Aarika and everyone involved
Excellent experience at the dealership. Explained to my saleswoman Aarika Davis I was getting ready to go on vacation and she made sure all the paperwork was done and ready for me to sign. I will definitely be back for my next purchase.
Sheldon was fantastic. He helped me find my dream car within my budget. My boyfriend and I just moved to the area from Miami. We’ve both had several cars and never the exceptional service we got from Mercedes Benz of Gainesville. Tyler shed a lot of knowledge about the automotive industry and the area. I didn’t feel pressured and did explore my options at other dealerships in the area, and circled back to Sheldon and Tyler. They got me in and out. Can’t wait to pick up my dream car Monday and do more business with them ...
Excellent service from Tom and crew knowledgeable, personable, top notch, Tom is now family, friendly, outstanding. Recommending Tom for a raise and more!!! We really really appreciate all that you have done for the King family. This was the easiest car purchase ever!! We will bring Alyssa to meet you as soon as she get's here and we will talk about the PKY Pizza place. Recommend TOM!! Get a $100.00 check when your friends make a purchase here. Who would you recommend? Tom... don't know how Charlie's name was entered... although he did a great job explaining how ...
Tyler Mayberry and Sheldon Campbell are a great asset to the company. If it wasn’t for those two guys I might not have bought as many Mercedes as I have thank you guys for making everything so easy for me. I will definitely be shopping there again
I had the best experience with MB of Gainesville. Every one there was so kind and helpful!! Tom was very easy to work with and made the process simple and easy. People hate going to the dealerships usually because it’s an long tiring process but I didn’t have that experience when buying my GLB. From the time I walked into the dealership I was greeted with a water and respect. I called prior to coming and told them what I was looking for and that I would be by to look at the vehicle I was interested in, ...
The attention was excellent, and he even called me a few days later to wish me a happy birthday!
Cordial and knowledgeable. Good follow up. 1 2 3 4 5 6 7 8 9 0
The Entire Of Mercedes-Benz Of Gainesville Was Very Welcoming. I Drove From Middle GA After Visiting Two Mercedes Dealerships Here With Poor Customer Service. I Found My Car Online, Called The Dealership & Met Tom Over The Phone. I Told Tom About The E450 Cabriolet. He Recorded The Video For Me, Answered All Of My Questions & Within Days, I Reserved The Car Until I Could Get To Florida To Pick It Up. Tom, As Long As You’re Selling Luxury Cars, You’ll Always Be My First Option. I’ll Travel. Highly Recommend!
I had a fantastic experience next time I buy a car It will be from you again Appreciate everything. Your service was excellent thank you.
It was my first time at a Mercedes Benz Dealership.Everyone I spoke with at the Dealership was very pleasant and showed concern with my needs. Sheldon was by far the most knowledgeable Person I have met that could answer any Questions that my wife and I had. So in short Mercedes and Sheldon won me Over to purchase rather Qiickly, Reginald Pratt..
Great service in presenting and delivery of the car. No pressure sale. Similar experience with John in finance dept.
Sheldon provided a great sales experience , answered all my questions and was attentive and timely in my responses whenever I needed help! He also help put me in the car of my choice ! Super happy with his services!
Julian and the rest of the MB Gainesville team were both professional and friendly making the purchase of my 4th MB product seamless and hassle-free. Julian, specifically, was extremely responsive and attentive to giving me the most information possible as soon as he received it. I will certainly be returning to the MB Gainesville team again in the future!
Great attitude and willingness to help. Outstanding professionalism. Really makes the customer feel appreciated. Aaa
Excellent dealership. Eric was very resoonsive and make purchasing a car very easy and stressfree! Highly recommend buying a car here!
Julian couldn't possibly have treated us any better than he did. He did a great job explaining the in's and out's of the vehicle and how all the behind the scenes mechanisms worked. Julian along with everyone else at the dealership made my wife and myself feel special and we will always remember the experience.
I had the pleasure of meeting Mr. Sheldon and Mr. Ken. Throughout my entire process they both kept it professional. I worried Mr. Sheldon every day for almost a month straight, but he never made me feel like I was worrying him. He answered all my questions and was so professional with it. He made me feel so welcomed when I arrived at the dealership. I couldn't have asked for a better sales person! Thank you Mr. Sheldon and Mr.Ken
I truly felt like I got the VIP Treatment from Curt and the Mercedes Benz of Gainesville dealership team
The excellent first impression continued throughout our time at Mercedes-Benz of Gainesville. Everybody was friendly and everything was clean. Tom Scribner treated us with respect, helped us negotiate a fair deal and made the transaction seamless. Highly recommend and would do business here again. H. Kennedy
Such a great experience. Very helpful! Couldn’t ask for a better salesman. I will definitely buy another Mercedes’ because of him.
Julian was kind enough to assist me while I was in Georgia - and he made the process extremely efficient so that when I came down we were in and out ! He is informative, detailed and patient - we will definitely consider using him again in the future!
Probably the best experience I've ever had at a car dealership.. Julian knew just what I was looking for and unlike most salespeople he was honest and extremely attuned to our needs. Would recommend Mercedes Benz of Gainesville and Julian to all my family and friends. And they have a cappuccino machine. 👍
There is not enough words to express how grateful my son and I are to have met Sheldon. I have bought other cars before but it was never this smooth. Sheldon was patient, understanding and took the time out to listen to my request. I will never buy my cars from anyone else.
Recently relocated to FL Curtis was phenomenal in customer service and delivered the car I wanted
It was a pleasure having Julian as my sales person!! He was kind, professional, and knowledgeable about every vehicle! As a result of his knowledge and professionalism, The buying process went very smoothly!! I would Highly recommend Julian to my friends and Family! 5 🌟 service!!!!
TO Mercedes Benz of Gainesville. Ref Mr. Scribner Car Purchased November 2021 Like most people You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Tom Scribner. To describe him he is polite, sincere and he really wants to help very positive people oriented and professional. Ask for Tom Scribner, he is the best! He is amazing and makes the process really smooth. ...
This is my second purchase from MB of Gainesville. Sheldon is one of the BEST!!Sheldon was very persistent and patient. I was able to do my shopping remote. I walked in at the close of day, do to my busy schedule and was directed to the finance office to sign my paper work. My vehicle was detailed and full of gas when I arrived! Awesome Customer Service
We had an excellent experience with Sheldon buying our new GMC 300 SUV last week. He is very knowledgeable, helpful and patient. He personally came to our home to go over the settings and helped link it to our garage. He also reached out to follow up and we will not hesitate to contact him if we have questions. Thanks, Sheldon!
We had an excellent experience at Mercedes in Gainesville. Julian was our dealer and he listened to what we were looking for and found us exactly what we wanted. He is professional and very easy to deal with! Many thanks, Karla & Mike McGraw
When I first talk to Sheldon on the phone I felt like I’ve been talking to him for 20 years, very friendly very informative and very nice! If and when I ever buy another Mercedes I will definitely be calling him because my wife and I both feel like he’s almost family to us and we really haven’t known him that long. A terrific man I’ll give him a AA plus Mike and Lisa
We had a wonderful experience working with Sheldon. He made buying a car fun again. I would highly suggest asking for him by name. All of the staff at the dealership were on top of their game. The whole experience was No Hassle, a true pleasure.
Julian really made my car buying experience amazing. He listened very closely to the details I wanted in my new car. Once I made my choice he explained all the new features and demonstrated how they all operated even the smallest details. He has a great personality and a nice smile. It felt like I knew him for a while in the few hours we spent with him. Such great customer service skills, it was a pleasure meeting a salesperson that’s very knowledgeable. Thank you Julian. Kim & Al Talbert
Julian was an absolute pleasure to work with. Julian made our purchase stress free and went beyond in every aspect of customer service! If you want to have the best buying experience….contact Julian at Mercedes Benz of Gainesville. Many thanks again!!
What could be said about Eric Corley, a lot. First of all, vey friendly and knowledgeable. Over the yeas of being a customer of two Mercedes Benz's Eric keeps me up to date not just when I am at the dealer but on my personal phone of all of the great deals. I look forward to my next purchase this time for my wife a GLE . I always look forward to speaking withEric at the dealer while I am waiting for my car, I really enjoy my time being there. I constantly recommend Eric to my friends, family and ...
Julian was nothing short of amazing. After traveling to dealerships from Jax to Daytona, then Orlando which was horrible in it self, only to end up here in Gainesville. very laid back professional atmosphere, Julian took away the stress of car shopping and made the entire transaction a breeze. He followed up like he said he would the next day and encouraged us to call or text him if needed. Definitely referring them to family and friends.
Curt was very friendly and professional the best experience in car buying I recommend him without hesitation
We had the best experience with Tom. Even though he has a RBF, he made our time at the dealership tolerable by keeping us laughing. Everyone was amazing! Highly recommend!
Very friendly and knowledgeable staff. They took time with us and genuinely wanted to make us happy.
Eric was by far the most knowledgable and friendly salesman I have ever dealt with. By the end of our first conversation, I knew I was in good hands. By the time I arrived at the dealership, all of the paperwork was ready and I was greeted with a big smile. In fact, I enjoyed my time there immensensly. What an amazing team!!!
Curt (and his colleagues at M-B of Gainesville, were professional, competent, and friendly. The experience couldn't have been better.
Julian was outstanding! He goes above and beyond for his clients, as does everyone at the dealership. I recommend them without hesitation.
Popped in just to see what was in stock. Sheldon was great!! Easy transaction and everyone was friendly!!
One of the most rewarding experience I have ever had the best salesman in my car buying life that was kind knowledgeable about his job and customer focus. Mr Sheldon Campbell and business office personnel.
Dealership was clean and inviting. All the staff there was friendly and helpful. Would recommend to anyone.
Tom Scribner was the absolute best sales person I’ve experienced in car buying. Thank you for all of your hard work and understanding. I will absolutely recommend everyone I can to this dealer and salesperson. Mercedes-Benz of Gainesville has a great showroom, inventory, and amazing staff. This is the place to buy a car, without a doubt. Thank you!
This dealership is EXTREMELY professional and very well kept, everyone in the dealership is extremely nice and welcoming. There’s no awkward stage in talking to anyone here, they immediately welcome you and want to help you. Tom Scribner helped us out today and was an absolutely phenomenal salesman. He was completely open and honest the entire time and got us the exact deal we were looking for. Easily the best dealership experience I’ve ever had.
This is the first time I have ever left a review on a product or service, but I felt that my experience at Mercedes-Benz of Gainesville warranted a review. My salesman was Sheldon Campbell. He did a fantastic job informing me of my many options. He was very patient with me and was willing to hold my hand through the whole process. I never felt rushed or pressured to make an "on the spot decision". Thank you Sheldon for making it easy to buy a car. I will recommend you to all my family and friends if they ...
Julian was so friendly, knowledgeable and helpful! He went above and beyond to help me determine what I wanted, find my car and make my buying experience very pleasant in every way. He was not pushy at all. He was very patient and forthcoming. I hope we can buy more cars from him in the future!
Eric was a top notch sales consultant. He answered all my questions. I live in Dallas, Texas and Eric arranged the sale, financing and shipping of my car to me like a pro!! Thank you Eric for all your hard work!! You were a true professional and a pleasure to do business with. Michael F.
Tom, Matt, and Julio are amazing! At Mercedes of Gainesville you are not just a number. I’ve purchased a couple of vehicle from another dealership in the past it was ok experience. Nothing compare to the kindness I was shown at Mercedes. I will only be shopping at Mercedes Benz of Gainesville for now on.
Had a wonderful experience. They met and exceeded my needs! Thanks for helping out guys!
Sheldon was very easy to work with, kind and knowledgeable about the products available. He took his time to go over everything with us.
I want to thank the whole team for helping me purchase my new Mercedes. My salesperson was amazing. Very knowledgeable, not pushy at all. I highly recommend asking for Julian Roig when you are at the Mercedes of Gainesviille. As for going anywhere else DONT!!!!!! They went above and beyond what is expected from a dealer. THE WHOLE MANAGEMENT TEAM WAS AMAZING !!!!! Mat Tesa , John Reeves, Alonzo (just the best service adviser you will ever come across) I think the whole team works so hard and does such a great job because their GSM Tyler Mayberry knows not just how ...
Out of county purchase, contacted back by Brandon in internet sales confirming the car I was inquiring about was available. He met me at the dealership and introduced me to my sales person, Curt. Two of the nicest people I’ve dealt with. Made deal and financing in short order, demonstrated all the features on the car (cpo E400 cabriolet). Great buying experience.
Curt Curtis is the best -- first class all the way!!! He is knowledgeable, helpful responsive, and really looks after his clients. He is a straight shooter, and makes it easy to find and buy what you want. My husband and I have bought several cars from Curt, and will continue to buy from him in the future, as he has earned our business. He is a real credit to Mercedes-Benz of Gainesville --Thank you for great service!!!
Smooth and easy buying process, Sheldon was AWESOME, have the exact car I wanted picked out and ready for me. John in finance was a cool dude, no pressure financing. Great experience 👍👌 Thanks guys
When I arrived at the MB dealership, I was greeted by Sheldon. I advised him on what I was looking for and he did not hesitate on fulfilling my request. He was genuine, informative and very knowledgeable. I also had the opportunity to meet the manager and the accountant, they both were very helpful and friendly. The service I received during my car buying experience at MB of Gainesville was unmatched. I will never buy a car anywhere else. Thanks Sheldon for the great customer service!
This was the most peaceful car buying experience I’ve ever encountered. Sheldon was extremely patient and provided stellar service.
Julian was EXTREMELY helpful in finding a car for me in such a low inventory market. He was knowledgeable, kind, pleasant and enthusiastic. Only negative was regarding dealership café. It was minimal compared to other MB dealerships which offer chefs cooking meals, soda fountains, etc. Overall experience was great. I highly recommend.
Sheldon was the best car salesman ever. He was able to get me the exact coupe I wanted. I’ve never had an easier car buying experience. Thank you Sheldon for going above and beyond to make sure I was happy!
I purchased my car from out of town over the phone. Julian helped me through the whole process. It was seamless. I would definitely buy a car from Julian and Mercedes-Benz of Gainesville again. There was no pressure, just very accurate information. Julian used FaceTime to show me every inch of the car They are extremely professional.
My husband and I showed up to the dealership on a Sunday right as it opened. We had a specific pre-owned car we wanted to look at so we went right to it and checked it out. Julian came out and greeted us, within minutes he had the keys and we were on a test drive shortly after. We pretty much knew we were going to buy the vehicle so Julian didn’t have to do much of anything to convince us to buy it, lol. I had already applied for financing the night before so the process was fast ...
We traveled from Missouri to purchase our vehicle, Tom and Tyler made this transaction fast and were on top of there game, we would highly recommend this dealership. Customer service at its best!
Thomas Scribner was my salesman he did a fantastic job through out my entire deal . He listened to what I was telling him and went above and beyond to make sure my deal went smoothly. Basically he came across that he wasn’t satisfied until I was . I will be happy to recommend Thomas and your dealership that I know. I look forward to having my new car serviced at your dealership. Keith Helsel
I contacted the dealer & was given the information I requested right away. I was driving from out of town & I wasn’t sure how everything would go but the experience was world class. The car was ready upon arrival & paperwork was tight so the process was smooth. The used car Manager, Matt, was great in setting everything up & my salesman Julian was fantastic. The F&I director was low pressure & transparent which is highly appreciated. As soon as I stepped in the door I received a friendly greeting by someone I thought was a ...
Professional and comfortable dealership. Curt is an asset for Mercedes.