Amazing!!!  We were driving up from Miami to Kentucky and about an hour south of Gainesville our ML350 air stopped blowing air. In a panic I checked for the closet service center and called. Once I was connected to a service advisor he scheduled for me to come in so they could take a look. Once we arrived they took care of us almost immediately. We asked for a lunch suggestion since we knew it may take awhile. We had a delicious lunch and headed back. We waited a short time when our advisor came out to say the vent doors needed adjusting and a system update. Everything was fixed and our car was ready!!  We continued our trip with nice cold air. Thank you.

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They treat one and all the same..... like family. What an enjoyable experience. Mrs Angela Monroe is the consummate professional. She seems to know just what needs to be done to make one feel great leaving and looking forward to continuing the relationship. Greg Wells

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Car purchase: ⭐️Sorry I was not able to answer the phone. I gave Mercedes-Benz of Gainesville only one star just because a few minutes after talking about what kind of car I'm looking for the dealership started to ask me some personal questions like: 1- How much is your salary?!2- How many credit cards you have?!3- How much is your credit line!4- Are you student?!I really was uncomfortable to listen this kind of questions. I felt he wants to see whether I "really" can afford to buy a Mercedes-Benz or not!! If not, why should I bother myself with someone who cannot afford a Mercedes-Benz with his current salary, credit cards, and credit line!I know you may say we need this information to give you our best offer.I asked him to a test drive on a C250 but he said the configurations of the cars are different and we will call you once we get the exact car you want (which never happened! from the black Friday of 2016 to now!). I understand this but you could 'at least' show the interior of the car to us which is almost the same for any C250. I felt he doesn't want to waste his time on us. That's what something I felt at the time. The other day I went to CarMax in Gainesville and I did a test drive of a beautiful Jaguar XJ! They did not ask me any question like these!I also went to Davis Gainesville Cadillac and they also did not ask me any question like these!I think this kind of questions should not be asked because some consumers might have money in hand from their parents or their own savings! So those asked questions can not lead you to a right conclusion.Anyway, thanks for comments and reaching me out via phone.—————————————Car Services: ⭐️⭐️⭐️⭐️⭐️Despite the fact that I couldn’t buy my car from here but the car services are great. I had a couple of issues with my car and they fixed it for me as quickly as possible. Very professional people are working in the Services section. So, I’m gonna change my review from one star ⭐️ to four ⭐️⭐️⭐️⭐️ for the overall review. They really care about your car and safety. I was there for a few things but the person walked around my car and checked everything.

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Professional! Just the best dealership in 50+ years of buying cars in several states.

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